However, there are a few ways to get in touch if you need help: You can’t start a chat with customer service in Capital One’s app. Customers find it helpful and convenient and appreciate its straightforward design. Others note that some actions take you out of the app and lead you to a web browser instead.įor instance, the app rerouted me to Capital One's website when I tried to set up online access for a bank account.ĭespite these minor complaints, the Capital One app is generally well-reviewed and considered very user-friendly. Some would like to see more budgeting and financial tracking tools available within the app. There are a few areas for improvement that customers have noted. The app's interface is intuitive, easy to navigate and features are clearly labeled. It's ranked as the #7 top free finance app in the Google Play Store and #5 in finance in the Apple App Store.Ĭustomers appreciate being able to check their account balances and transactions, transfer money, pay bills and deposit checks all in one place. Overall, customers are very satisfied with the Capital One app and its ease of use. You can download it in the App Store and Google Play. However, customer support is available 24/7 by phone, so you can always get help that way. The biggest drawback to the Capital One app is that there's no way to chat with customer support - a feature that's becoming increasingly popular among digital banks. Review detailed transactions for every purchase.Get alerts and instant purchase notifications.These are just a handful of things you can do inside the app: Then, you can ask questions like, “When’s my credit card due date?” or “How much money do I have in savings?”Īs with most banking apps, the most important thing about the Capital One app is that it allows you to manage your money and accounts from anywhere - at the office, on vacation, while running errands, and more. Simply enable the Capital One “skill” in the Alexa app. Plus, you get customized tips on how to improve it.ĭoes your household use Amazon Alexa? If so, you may like this feature. The Capital One mobile app syncs to any Amazon Alexa device, so you can check your balance, track your spending, and pay bills on the go. You can see your TransUnion credit score updated weekly for free with Credit Wise. (Image credit: Capital One)Ĭapital One partners with Credit Wise, so you can track your credit score directly in the mobile app. Buy Power cards can be used to obtain cash money at any ATM which displays the MasterCard/Cirrus logo.What Credit Wise looks like inside the Capital One mobile app. Please note any earnings associated with the cards CANNOT be redeemed for cash or a credit statement BUT veterans area allowed to combine the cards with the popular GM College Discount or GM Military Discount programs. Standard Buy Power Card: 5% Earnings on the first $5,000 in purchases than 2% earnings on all other purchases made for the rest of the calendar year (this is the best out of all the Buy Power cards according to all the popular financial blogs).BP Business Card: comes with a nice little 5% earnings on purchases of GM parts, accessories and services at authorized GM Dealers PLUS 3% on purchases at gas stations, restaurants and office supply stores (members will receive 1% on all other qualifying purchases).GM Extended Family Card: offers 1% earnings on all purchases and can be used to purchase or lease a GM vehicle (only negative is points expire after 7 years).
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